SERVICES

CASS BUSINESS TELEPHONE SYSTEMS

1. Premise based telephone systems: CASS offers cost effective telephone systems from AVAYA (formerly LUCENT, formerly AT&T) MITEL CISCO. On premise systems are cost effective and can be purchased or leased. Systems are available from 10 to 10,000 users. Systems can be Voice over IP (VoIP) or digital or hybrid.

2. Hosted Phone System - Private Cloud: CASS offers public and private cloud hosted systems. Public Cloud Systems from Avaya, Mitel, and Cisco are available. Public cloud systems offer low upfront costs but are billed monthly for every user in the configuration.

3. Hosted Phone System - Private Cloud: Private cloud hosted systems offer the economy of a premise system with no upfront costs and a very low monthly recurring charge. Avaya, Mitel, and Cisco systems are offered by CASS.

4. Local Area Network Design, Installation and Maintenance: CASS offers Local Area Network products from HP, CISCO and UBIQUITY. New and refurbished configurations are available and can be purchased or leased. Our configurations are designed specifically for Voice over IP Phones Systems and guarantee excellent voice quality and can be wired or wireless.

5. Multipoint Contact Center Design, Installation, & Maintenance: Multipoint contact center (Voice, email, and text) are offered from Avaya & Mitel. Designs are available from 10 agents to 10,000 and can be hosted or premise based.

6. Interactive Voice Response: Self-service voice response systems from AVAYA can be custom designed to offer customers 24X7 phone access to account information. Systems can be hosted or on premise and are available in small to large configurations.

7. VMWare Hosts built to order with HP servers and VMWare Licensing. Single host and redundant clusters are avai

8. Cable and Fiber Infrastructure: CASS BTS offers premise wiring and fiber solutions for computer and VoIP telephone systems. Copper solutions up to 10 Gigabits and Fiber solutions up to 100 Gigabits are available.

PREMISE BASED TELEPHONE SYSTEMS

CASS offers cost effective telephone system from Avaya (used to be Lucent, used to be AT&T), Mitel and Cisco. On premise systems are cost effective and can be purchased or leased. Systems available from 10 to 10,000 users. Systems can be Voice over IP (VoIP) or, digital or hybrid.

HOSTED PHONE SYSTEM - PUBLIC CLOUD

CASS offers public and private cloud hosted systems. Public cloud systems from Avaya, Mitel and Cisco are available. Public cloud systems offer low upfront costs but are billed monthly for every user in the configuration.

HOSTED PHONE SYSTEM - PRIVATE CLOUD

Private cloud hosted systems offer the economy of a premise system with no upfront costs and a very low monthly recurring charge. Avaya, Mitel, and Cisco systems are offered by CASS.

LOCAL AREA NETWORK DESIGN, INSTALLATION & MAINTENANCE

CASS offers Local area network products from HP, Cisco, and Ubiquity. New and refurbished configurations are available and can be purchased or leased, Our configurations are configured specifically for voice over ip phone systems and guarantee excellent voice quality and can be wired or wireless (Wi-Fi).

MULTIPOINT CONTACT CENTER DESIGN, INSTALLATION & MAINTENANCE

Multi point contact center (Voice, email, and text) are offered from Avaya and Mitel. Designs are available from 10 agents to 10,000 and can be hosted or premise based.

INTERACTIVE VOICE RESPONSE

Self-service voice response systems from Avaya can be custom designed to offer customers 24x7 phone access to account information Systems can be hosted or premise and are available in small to large configurations.

CABLE & FIBER INFRASTRUCTURE

Cass offers premise wiring and fiber solution for computer and VoIP telephone systems. Copper solutions up to 10 Gigabit and Fiber solutions up to 100 Gigabit are available.

Frequently Asked Questions

What is hosted PBX solution?

A Hosted PBX is a private branch exchange (PBX) delivered as a hosted service and eliminates installation, operation and maintenance costs. However, each phone carries a monthly charge.

What is a PBX platform?

A private branch exchange (PBX) is a telephone system within an enterprise that switches calls between users on local lines, while enabling all users to share a certain number of external phone lines.

What is the difference between public cloud and private cloud?

The main advantage of the private cloud in comparison to the public cloud is the ability to deal with the customer's specific needs. It provides more options for hardware customization, development tools, middleware, data protection and encryption technologies, and integration with external services.

What is the CASS Private Cloud PBX?

CASS combines the worry-free advantage of a hosted PBX with the cost advantages of a premise-based PBX. We will host your PBX licenses and configuration in our virtual server farm. No monthly fees that never end. Cost effective and worry free.