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ABOUT US

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WHO WE ARE

Communications Analysis Systems and Service (CASS) is a national network of over 40 local employees and 200 national business partners dedicated to the design, implementation and ongoing maintenance of automated voice, data and image systems for medium to large businesses utilizing multi-media, state-of-the-art technologies.

We are more than a hardware maintenance company.  We can further automate your office and improve the functionality of your existing platform. 

WHAT'S NEW?

  • Full access to AVAYA's robust features! While other hosted cloud providers give you a limited feature set, AVAYA extends its full feature set.

  • Flexible Design Options! Add applications such as call reporting, call recording, contact center.

  • Video, web collaboration, and easily integrate 3rd party applications.

  • This product will revolutionize any phone representative function in any major business market. In addition, through its easy to use GUl, it can quickly propel any company onto the information super highway of the World Wide Web.

  • No need to hire on-site telecom or IT professionals to manage, as the AVAYA cloud can offer a fully managed solution with break/fix labor support with moves, additions and changes included.

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THE CASS MULTI-MEDIA ADVANTAGE

Multi-Media is the combination of Internet Protocol (IP) voice, data and image on a single platform to improve information transmission in the 21st century.  Our mission is to integrate industry standard, platform oriented systems into your business application.

 

Our systems offer unparalleled warranty periods of up to 3 years. This serves to reinforce our commitment to your business in terms of providing cost effective yet quality equipment and service.

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CASS HISTORY

In 1978, the founders combined over 25 years of AT&T experience with Automatic Call Distributor (ACD) technology to automate the second largest bank in the nation. Saving the bank thousands of staff dollars, our unique business automation analysis, installation and maintenance service quickly became a standalone success in 1985.

THE CASS FAMILY

CASS is pleased to announce CASS IS our new group specifically founded for Multi location Avaya installations requiring VOIP connectivity. This group will also concentrate on high end Call Center Installations including IVR. Voice portal and Nuance will be among the products offered here.

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CASS Information Systems completes the CASS offer for a fully integrated voice/data system with cloud hosted or premise options warranted for up to 5 years.

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READY TO GET STARTED?

Reach out today to learn more about how we can help you better connect with your clients!